FAQ
Maintenance
Yes! We are committed to exceptional service. We have professional on-site maintenance during normal business hours & after hours emergency services.
We are here to help! Maintenance requests can be made by contacting the office via phone or email, through the resident portal on our website, or through our mobile app.
Amenities
Our resort style pool is open May through September from 10 am to 8 pm.
Yes, parking is available on-site for our visitors and residents. Free parking is available, we also have underground assigned parking for $80 per month and single garage spaces for $80 per month.
We are proud to call The Pointe at St. Joseph pet friendly! Costs include a one time non refundable pet fee of $300 per animal and $40 per month in pet rent per animal. Only two animals per apartment.
We do not have furnished apartments at The Pointe at St. Joseph but would be more than happy to help you find accommodations with our partner Cort Furniture.
Yes! We offer 3 to 15 month leases. Once your initial lease comes up for renewal, we offer 1 to 15 month leases.
The Pointe at St. Joseph encourages active lifestyles. Our gym includes treadmills, ellipticals, a bike, free weights, yoga mats, and universal training machines (upper body).
Admin
We accept both! In order to best accommodate and prepare for your personalized tour, an appointment is recommended, but walk-ins are always welcome.
You can submit your application anytime online or stop by during regular office hours to submit an application in person.
We strive to process all applications in a timely manner. To help us be as efficient as possible, please submit all required documents at the time of your application. Our team works to process all applications within 48 hours.
We accept personal checks, ACH, certified checks or credit cards (additional fees may apply).
$300,000 liability coverage is required. We offer a liability program through Renter's Legal Liability, LLC for $25 per month.
Future residents will receive a welcome packet from our team to help you set up utilities.
The Pointe at St. Joseph offers AT&T or Xfinity/Comcast. Please contact our Leasing Office for additional information.
Location
The Pointe at St. Joseph is located in South Bend near the University of Notre Dame!
The Pointe at St. Joseph students can attend South Bend Public Schools. Please visit https://www.sb.school/ for more information. We are also located near the University of Notre Dame campus.
The Pointe at St. Joseph is just minutes from shopping, dining, grocery stores, parks and entertainment of Downtown South Bend. Some local favorites are Trader Joes and Martins Grocery Store.
Leasing
To uphold Fair Housing policies, we use the same rental criteria for all applicants which includes a credit check, background check, residential verification, and employment verification. Combined income for the apartment must also reach at least 3x total rent.
Yes! We allow guarantors for guests needing assistance with income qualification only. The guarantor must show their income totals no less than 5x the monthly rental rate (gross). Primary applicant must pass credit screening and be conditional approved. Application fees apply.
We make touring easy with our online tour scheduler, offering in-person, virtual and self-guided tours. Please be prepared to show a government issued photo ID to tour our community.
Didn't find an answer?
Our team is always ready to answer your questions.
Testimonials
"The staff is extremely friendly and welcoming. Made my long move so much easier."
- Jason S. - Community Review
"A friendly and thoughtful staff that goes above and beyond."
- Jason K. - Internet User
This has been a terrific place to live where the staff responds quickly to my needs. The apartment is big and the amenities are terrific and I love living here.
- Penn J. - Facebook User
"Right in the heart of town with a great staff. We have been well served here. Love the ability to walk to downtown restaurants and events."
- Eileen S. - Google
"I have lived here for over 10 yrs! I searched everywhere in SB to see if I could find something better, but I couldn't"
- Kathy G. - Facebook
"You guys were amazing! You answered all of my questions and went above and beyond anyone else I have looked at apartments with."
- SatisFacts User
"I really appreciate how quickly my repairs get done and how well!"
- Helen C. - SatisFacts
I have lived here at The Pointe for over a year now and I am so glad that I get to call this place home. I love the location- it’s right near downtown South Bend and right along the Saint Joseph River.
- Kate P. - CR Review
"Great quality, safety is key and you feel safe living here!"
- Shelby N. - Apt Ratings Review
"Amazing apartment complex!"
- Apartment Ratings User
"Best first apartment experience! Happy to made The Pointe my home away from home! Keep up the good work!"
- Xavier S. - CR Review
"I love it here. SO peaceful and management is awesome."
- Jaleesa S. - Review
"We moved in about a month ago. You made our move nothing but excellent. If you have any questions they can answer them all or will find out the answer for you."
- Apartment Ratings User
" Location is superb, leasing manager is nice, the whole apartment community is cozy and overall ambiance is fantastic!"
- Apartment Ratings User
"Thanks for the awesome tour today. Matt and I are in love with the community!"
- Rachael B. - Email
"Can't beat the views and access to downtown. The community is peaceful and quiet with lots of involvement available."
- Eric R. - Modern Message
"This place is awesome! We moved in a few months ago and LOVE IT!!!"
- Jess H. - Yelp
"The property is well maintained and the maintenance staff keeps the grounds and parking areas clean and attractive. The location is excellent, within walking distance of restaurants and entertainment downtown."
- Apartment Ratings User
The Pointe apartments have been very good. Clean, Quiet, and in a good neighborhood. The access to the walking trail and friendly service have been very good.
- John L. - CR Review
The Pointe is a good place to live. Justin is amazing! Staff is nice and helpful.
- Lourine S.